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5 Tips for Handling Customer Complaints on Your Brand's Facebook Page

Managing the Negatives

When you’ve worked hard to build and maintain your brand, it’s easy to become emotionally attached to your work. However, it’s also incredibly important to leave that emotion at the door when dealing with customer complaints, especially when left on social media channels like Facebook. Over the years, social media platforms such as Facebook have become the primary…

Posted By: Stephanie Fallara By: November 19, 2015 FULL STORY

10 Things You Need To Know About the Flu: 2015 – 2016 Edition

Flu shots are in clinics at MedSpring Urgent Care centers across Austin, Dallas and Houston, TX; and Chicago, IL and flu season will (unfortunately) arrive before we know it. That means it's time to walk into your nearest clinic and get protected with a flu shot.

There’s quite a few misconceptions out there, so we…

Posted By: Stephanie Fallara By: November 16, 2015 FULL STORY

Making Connections: Be Leaf - Amelia Street Studio - Cushing

The River North Business Association is founded on making connections. Our mission is to bring businesses together to build a stronger, more vibrant community. We’re excited to feature one of these successful connection stories that highlights a few of our members working together. 

There were a number of ingredients making this dish a success:

A Dash of Daring

Posted By: Stephanie Fallara By: October 26, 2015 FULL STORY

Wells Street Bridge Closure

The Wells Street Bridge will be closed and raised all weekend (October 17 - October 18). The bridge needs to be raised to accommodate a crane and drilling rig that will install caissons – steel cylinders to support the Riverwalk as it passes under the bridge.

The bridge will be closed to all traffic from Saturday at 2 a.m. to Monday at 4 a.m.

Southbound traffic on Wells Street will…

Posted By: Stephanie Fallara By: October 15, 2015 FULL STORY

How to Lose Your LLC’s Personal Liability Protection in Two Easy Steps

Whether you are just starting a new venture or growing your business beyond a sole proprietorship, you will inevitably reach a point where you want to ensure that your personal assets will not be vulnerable in the event that lawsuits or other liabilities confront your business. In the world of small business, there are two clear vehicles to accomplish that goal: a limited liability company (LLC)…

Posted By: Stephanie Fallara By: October 02, 2015 FULL STORY

OctoberFeast Chef Introduction - Farmhouse's Chef Eric Mansavage

You'll meet many River North Chefs on your route during OctoberFeast. Here’s an early introduction to Chef Eric Mansavage from Farmhouse.

Chef Mansavage is passionate about the Farm to Table concept. He knows there are local farmers that work very hard and he feels that it makes sense to support those people, build those relationships, source…

Posted By: Stephanie Fallara By: September 21, 2015 FULL STORY